Refund & Cancellation Policy
If buyer has paid Bhimjis.in twice for one transaction by error the one transaction amount will be refunded via same source within 15-20 working days.
In case we receive a cancellation notice from you within 24-hrs of placing the order and the order has not been processed by us, we will be more than happy to cancel the order and refund the entire amount to you within 10 to 15 days. We will not be able to cancel those orders that have already been processed and shipped out by us.
Please note that there may be certain orders that we are unable to accept and must cancel. We reserve the right, at our sole discretion, to refuse or cancel any order for any reason. Some situations that may result in your order being cancelled include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or problems identified by our credit and fraud avoidance department. We may also require additional verifications or information before accepting any order. We will contact you if all or any portion of your order is cancelled or if additional information is required to accept your order. If your order is cancelled after your credit card has been charged, the said amount will be reversed back in your Card Account.
Our payment gateway constantly monitors the user's account in order to avoid fraudulent accounts and transactions. Bhimjis reserves the right to recover the cost of goods, collection charges and lawyers fees from persons using the website fraudulently. Bhimjis reserves the right to initiate legal proceedings against such persons for fraudulent use of the website and any other unlawful acts or omissions in breach of these terms and conditions. In the event of detection of any fraudulent or declined transaction, prior to initiation of legal actions, Bhimjis reserves the right to immediately delete such account and dishonour all past and pending orders without any liability. For the purpose of this clause, Bhimjis shall owe no liability for any refunds.